Written by: José Miguel Sánchez Zaballa

Preamble

Building upon personal experience, while working in #WASTELESS, a European-funded project aiming to reduce and prevent food loss and waste across the Agri-food sector. And on the side, executing an MSc. thesis project titled “Barrio Sin Despilfarro” about the development of knowledge-sharing spaces in the city of Barcelona to discuss food waste. This article aims to share the main findings of one of the thesis’s chapters and reflect upon their use in the project’s communication strategy.

The thesis findings

After carrying out interviews with the organizers and participants of the most relevant awareness campaign in the Catalan territory “Aprofitem els aliments”, they all pointed out how correctly using messages that appeal to community responsibility and providing end users with simple tips and tools can increase the impact of the campaign as each type of message contributes differently, one promotes citizen mobilization and the other one provides consumers with tools to start preventing food waste in their daily lives.

 #WASTELESS communication and dissemination strategy.

The WASTELESS project has aimed to provide the agrifood system with tools that ease the quantification of food loss and waste. During its 4 years of funding, it has followed a Dissemination, Exploitation and Communication (DEC) plan, which puts effort into raising awareness about the issue through its social media, particularly LinkedIn and X, but also through other channels, like café talks with experts.

Connecting the dots between awareness campaigns and social media.

At a glance, both strategies, share synergies due to their ability to build capacity across consumers and the agrifood sector. In fact, they put the issue in the spotlight, make it relevant to their respective target audience, and constantly invite the audience to engage with sustainability and be mindful about their attitude towards food waste, and ultimately start adopting new habits. Nonetheless, a clear difference arises as WASTELESS also promotes knowledge exchange. Due to its dissemination scope, the project directly targets experts and actively gathers their input and perspectives on accelerating progress towards this sustainability goal. Communication is therefore not only outward facing but also interactive. Perhaps awareness campaigns could benefit from integrating this knowledge-exchange component more deliberately. Fostering discussion across the supply chain not only strengthens collective action but also builds community and adds value to the work and research of experts involved in tackling food waste.

3 ways COVID has shaped the world of personalised nutrition startups

Author: Mariette Abrahams CEO & Founder of Qina

It’s a well-worn cliche by now, but we’ll say it again: Covid has changed everything.

The further we move away from the early days of the pandemic, the clearer we see its long-term effects. As a market insights leader in the personalised nutrition & digital health space, Qina has witnessed how the impact of Covid-19 has rocked every corner of the estimated $8 billion industry.

Here are three of the most profound, disruptive ways in which the Coronavirus pandemic has reshaped the world of personalised nutrition startups.

 

 1 – Covid redefined our definitions of health & wellbeing

Especially during the lockdowns, Covid forced a sudden change in our notions of general health, wellbeing and self-care. Suddenly, the need to play the long game with our mental and physical health became much more evident. The startups who were quick to connect these dots for their customers and offer a solution have since established themselves as leaders of niches we didn’t know existed.

Excitingly, this groundswell has not only allowed innovative health businesses to find a market, but also to finally embrace and treat universal illnesses like stress, anxiety and sleep deprivation as they should have been all along – serious, but treatable mental health conditions.

If 2020 had a global motto, it would be the year where  ‘it’s OK not to be OK’.

Coaching for lifestyle and behaviour change, stress reduction plant-based bars MyAir and mindful eating app Mealshare are all examples of new micro-markets filling this space.

 

2 – Technology as the life raft in the Covid storm

When lockdowns made social contact impossible, technology held those bonds for us. In return, these norms paved the way for technology to finally take its place as a mainstay in every single aspect of our lives. The same goes for how we’ve since started and scaled businesses in this era. Technology, in essence, was left as the only reliable distribution model for any and all businesses if they wanted to stay alive without bricks and mortar.

In our space, this particular impact of Covid has finally put the ‘personalised’ in personalised nutrition. The future arrived 10 years early, which made age-old nutritional staples of food pyramids and less red meat less relevant to increasingly digital (especially mobile) audiences, who have since come to expect intuitive, entirely bespoke experiences at every swipe.

As a result, the personalisation of information, advice and content as a saleable commodity has become the new minimum to compete in this space. Investing in digital and data-driven systems will continue to be a priority for startups, entrepreneurs and health practitioners.

 

3 – Data & personalisation go hand in hand

Over the next decade, the primary driver of consumer-facing technology (and most others too, for that matter) will become entirely data-driven, if it isn’t already. As long as new startups are offering a data-driven service or product, they will perpetually benefit from their own customers’ data.

Simply put, Covid has enabled loyal customers to rally around products they love. In return, these customers provide an unending, constantly refreshing stream of data on their own buying behaviours and future demands, which savvy businesses respond to accordingly. It’s the perfect marriage, because data doesn’t lie, and the businesses who get the balance right will win big (particularly when catching the attention of  venture funding).

This seamless feedback loop between online users and businesses is the essence of personalisation. Personalised nutrition finds a particularly comfortable fit here, as an individual’s needs can be catered for according to their biological, genetic and lifestyle factors, quickly and efficiently.

The importance of maintaining this bond between customers/patients/employees and startups goes beyond just keeping first-line customers happy. According to a Deloitte report, personalised nutrition is not only a boon for businesses, but a leading contender in the battle against persistent global health challenges such as chronic diseases, malnutrition and obesity.

 

The Qina Insight

From nearly every perspective, Covid-19 has changed the world as we knew it. We’ll only understand the full implications of these shifts in decades to come, but an important clue is how startups have embraced technology, data and prided customer centricity to unprecedented levels.

But this is not likely to be a passing fad. In truth, all these industry shaping elements were in existence long before the first lockdowns in March 2020. Covid-19 has simply sped up what was already in store for our industry.

Amidst the uncertainty, we are relieved to know one thing for certain – the near future will remain to be a keen source of interest for Qina.

 

 

References

https://www.startus-insights.com/innovators-guide/5-top-personalized-nutrition-startups-impacting-the-healthcare-industry/

https://www2.deloitte.com/ch/en/pages/consumer-business/articles/food-personalised-healthy-nutrition.html

https://techcrunch.com/2021/05/04/personalized-nutrition-startup-zoe-closes-out-series-b-at-53m/?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAC4z63l7X92l4vfvbfqb6AhSDMVNPE1Tz8JtHQQo9lF6jM13AGS1snc6wKtUO1Yds9KFMuLUNkRONfnIUS747dTGkdsS2KVO1VGyi5uM7ZX07gQ8mPvK27zmp6PPdWj6hxQ_2rjh-3Qp3bevgqUMy3bEiq3r873En1MitPYlKoKi